Refund and Returns Policy

How do I return an item?

We have a new 7 day return policy so simply post the item back to us

What do I do if I have been sent the wrong item?

All the parcels are carefully packed by our delivery team and then double checked but in the unlikely event you end up with a different item call or email us. Leave the parcel in the exact condition it arrived and post it back to us or we will arrange for collection with our courier. We will send you a new item immediately.

We are unable to send you out a replacement if you have opened the package. So please make sure to check your order before opening.

What do I do if my order has been stolen/missing or delivered faulty/damaged?

All items we send are fully insured. If in the unlikely event your order is delivered damaged/faulty, stolen or missing call us within 14 days to inform us.

If damaged please take photos of the parcel in the exact same condition it arrived to you in and email them back to us. We may require the items back, so please keep them until you hear back from us. If we do require the items we will organise for a courier to come and collect them at no extra charge. If you are unable to provide proof of damage we may be unable to refund or resend.

Need help?

Contact us at Manddionline@gmail.com for questions related to refunds and returns.